Terms & Conditions | Sha Lanka Travels

Last updated: April 2026

These Terms & Conditions apply to tour bookings made with Sha Lanka Travels. By confirming a reservation, you acknowledge that you have read and accepted the exclusions, rider information, payment terms, and cancellation conditions below.

1. Exclusions

Meals & Beverages: Lunch and dinner (unless specified in the itinerary), snacks, and additional beverages
Arrival Night: Accommodation for Day 0, prior to the tour start date
Peak Supplements: Seasonal surcharges for Christmas and New Year periods
Personal Gratuities: Tips for guides, drivers, and support staff
Incidental Expenses: Any personal effects or services not explicitly mentioned in the inclusions section

2. Essential Rider Information

To help ensure a comfortable expedition, we recommend the following:

Climate Prep: Bring versatile gear suitable for warm, windy, or rainy mountain conditions
Personal Care: Insect repellent and high-SPF sun protection are highly recommended
Attire: Casual, rugged clothing designed for outdoor activities and extended riding
Hotel Timing: Standard check-in is at 14:00, and check-out is at 11:00

3. Payment Policy

Booking Deposit: A non-refundable deposit of $500 USD is required to secure your tour dates
Final Balance: Full payment must be settled at least 45 days prior to the departure date
Late Bookings: For reservations made within 45 days of the tour, 100% payment is required at the time of confirmation

4. Cancellation Policy

Cancellations are calculated based on a 09:00 start time on the first day of the tour.

31 to 45 Days Prior: 50% of the total tour fee is retained
Within 14 Days: 100% of the total tour fee is retained

Any cancellation request should be submitted in writing so we can confirm the applicable charges and next steps.

5. Contact Us

For questions about these Terms, please contact us: